Take a Hike Bandana

Bandanas

*all breed recommendations are just suggestions. For the best fit please measure your dog.

Collars

Doggy Duvets

Standard Pillow option: Link to Target, King Pillow options: Link to Target

Bandanas

Machine wash cold with like colors, lay flat to dry. 

Collars and Leashes

Hand wash and lay flat to dry.

Waterproof series

Rinse with water and use a mild soap as needed. Check screw rivets and tighten if needed.

Puzzle Toys

Hand wash only.

Travel Bowls

Hand wash only. Remove carabiner before washing.

Doggy Duvets

Remove inserts. Machine wash cold on delicate cycle. Tumble dry low or hang to dry.

We currently ship to the US and Canada.

Orders are expected to ship 2-3 business days after your order is placed.

All US orders are shipped via USPS. Orders less than 1 lb (bandanas, collars, toys, for example) are shipped with USPS First Class Mail. Orders greater than 1 lb (apparel, for example) are shipped with USPS Priority Mail.  Orders over $20 and shipping to the US are eligible for free standard shipping.
All Canadian orders are shipped via USPS international. We are not responsible for any additional customs fees. Orders over $100 and shipping to Canada are eligible for free standard shipping.

Orders containing only stickers may opt to be shipped via untracked letter mail. To select this option, select "Sticker Only Order - Untracked" at checkout. Orders containing items other than stickers are not eligible for this shipping option and will be canceled if this shipping option is selected.

We are not responsible for lost or stolen packages. Please contact us if you have an issue with shipping so we can see if we can help you resolve it.

About our packaging: 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@shopcamphound.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at returns@shopcamphound.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on clearance items, mystery boxes, or gift cards.

Exchanges
You must pay for the return shipping and any differences in product cost. The difference for lower cost items will be refunded to you. Exchanges may take 5-7 business days after we receive your items back to process.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Item Never Received

If we receive your item as a "return to sender" package, we will contact you with the option to refund your purchase minus the shipping cost or reship the order at your expense.

If the tracking information says delivered, we cannot refund your order. We are not responsible for lost or stolen packages.

Please contact us with any shipping issues or concerns so we can see if we can help resolve them.